At Auplumbing Pty Ltd (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information of users (“you,” “your”) of our e-commerce website, auplumbing.com.au (“Website”). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information automatically collected when you use the Website.

Personal Information: When you make a purchase, register an account, subscribe to our newsletter, or contact us, we may collect personal information such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (credit card or other payment methods)
Non-Personal Information: We also collect non-personal information automatically through the use of cookies and tracking technologies. This may include:
- IP address
- Browser type and version
- Device type
- Pages visited on our Website
- Time spent on each page

2. How We Use Your Information

The personal information we collect is used for the following purposes:

Order Processing: To process and deliver your orders, including order confirmation, payment processing, and shipping.
Customer Support: To respond to inquiries, provide assistance, and improve customer service.
Account Management: To manage your account, including registration, password management, and providing a personalized experience.
Marketing and Promotions: With your consent, we may send you emails about special offers, new products, or promotions that may be of interest to you. You may opt out of these communications at any time.
Website Improvement: To analyze usage data and improve our Website’s content, layout, and functionality.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating the Website, processing payments, shipping products, or delivering marketing communications. These third parties are bound by confidentiality agreements and are only authorized to use your personal information for specific purposes related to our services.
Legal Obligations: We may disclose your personal information if required to do so by law, in response to legal proceedings, or to protect our rights, property, and safety, or those of others.
Business Transfers: In the event of a merger, acquisition, or sale of Auplumbing Pty Ltd, your personal information may be transferred as part of the transaction. We will notify you before your personal information is subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and collect non-personal information. Cookies help us to:

Remember your login details and shopping cart contents.
Track your usage of the Website for analytical purposes.
Tailor marketing and advertising to your interests.

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our Website and limit your ability to make purchases or access certain features.

5. Security of Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include secure payment gateways, SSL encryption, and access controls to safeguard your data against unauthorized access, alteration, or disclosure.

However, no data transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request that we delete your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

To exercise any of these rights, please contact us at info.auplumbing@gmail.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.

8. Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Auplumbing Pty Ltd
Email: info.auplumbing@gmail.com
Website: www.auplumbing.com.au

By using this Website, you agree to the terms of this Privacy Policy.